Splitgate 2 is a popular arena shooter, but sometimes players can’t even get into a match. The screen shows the message: “An unexpected error occurred.” It happens suddenly and leaves you stuck.
The error makes the game unplayable until it’s fixed. It can appear on PC, Xbox, or PlayStation, and it usually happens when you try to join a lobby, start matchmaking, or log in.
The good news is this problem can be fixed with a few simple steps. Let’s look at what this error means, what causes it, and how you can solve it.
What Does “An Unexpected Error Occurred” Mean in Splitgate 2?
The “Unexpected Error” in Splitgate 2 is a connection or software problem that stops the game from working properly. Instead of loading into a match, the game freezes on an error message.
For many players, this happens during matchmaking. You may click play, and just when the game is about to start, the error pops up. Others see it when logging into their accounts, which blocks them from entering menus or servers.
It’s not a single cause error. Sometimes it’s linked to server downtime, other times to game files or even your internet connection. Because the message is vague, you need to test different fixes until it clears.
Common Reasons Why Splitgate 2 Shows an Unexpected Error
This error in Splitgate 2 doesn’t come from one issue only. There are several possible reasons:
- Splitgate 2 servers are down for maintenance or outage.
- Unstable internet connection causing packet loss or timeouts.
- Corrupted game files or cache that stop the game from loading.
- Outdated graphics drivers or console system software.
- Firewall or antivirus blocking Splitgate 2 from connecting.
- Anti-cheat files damaged or missing.
- Cross-play sync issues with linked accounts.
- Wrong DNS or NAT type causing restrictions on matchmaking.
How to Fix “An Unexpected Error Occurred” in Splitgate 2?
The “Unexpected Error” in Splitgate 2 can come from servers, your internet, or broken files. Each fix below starts with a quick explanation of why it works, then steps or notes on how to apply it.
Fix 1. Check Splitgate 2 Server Status
Many times this error is caused by server downtime. When servers are offline, you can’t log in or connect, no matter what you do locally. That’s why checking status first saves time.
Here are the steps:
- Go to the official Splitgate Twitter or Discord.
- Look for server status updates or maintenance posts.
- If servers are down, wait until developers bring them back online.
- You can also use community sites like DownDetector to confirm.
Fix 2. Restart the Game and Device
Sometimes the problem is just a small glitch in memory. Restarting clears temporary bugs and gives the game a fresh load. This works especially if the error happened after your system ran for hours.
Do this: Close Splitgate 2 completely, restart your PC or console, and open the game again. If the error was caused by a temporary hiccup, it should disappear.
Fix 3. Verify Game Files (Steam/Epic/Console)
Corrupted or missing files are a common cause. If one essential file is broken, the game won’t run correctly. Verification scans your installation and replaces damaged data.
Steps for PC (Steam/Epic):
- Open your game library.
- Right-click Splitgate 2 and select Properties.
- Choose Verify integrity of files (on Steam) or Verify (on Epic).
- Wait until the process finishes, then restart the game.
Steps for consoles:
- On Xbox or PlayStation, use the system’s repair or re-download tool.
- If needed, delete only corrupted components instead of the whole game.
Fix 4. Clear Game Cache
The cache holds temporary data to speed up loading. But when this data becomes corrupted, it can block connections. Clearing it forces the game to rebuild fresh files.
Here are the steps:
- Close Splitgate 2.
- Go to the installation folder on PC (or console storage settings).
- Find and delete the cache folder or temporary files.
- Restart your device.
- Launch the game again so it rebuilds new cache data.
Fix 5. Update Splitgate 2 to Latest Version
Sometimes the error is caused by bugs in older builds. Developers release hotfixes and patches to remove these issues. Running an outdated version means you’ll still hit errors others no longer see.
On PC, check Steam or Epic for pending updates. On console, highlight the game and press “Check for Update.” Install it, then restart the game.
Fix 6. Update Graphics Drivers and System Software
Your system software and GPU drivers control how the game interacts with your device. If they’re outdated, Splitgate 2 may crash or show connection errors.
Steps for PC:
- Visit the Nvidia or AMD official site.
- Download the latest driver for your GPU.
- Install it and restart your computer.
Steps for console:
- Go to system settings.
- Install any available firmware update.
- Restart and try the game again.
Fix 7. Check Internet Connection
This error often shows up because of unstable or weak internet. Packet loss or high ping interrupts the link to Splitgate’s servers.
Here’s what to do:
- Restart your router or modem.
- Run a speed test (look for at least 10 Mbps down / 2 Mbps up).
- If on Wi-Fi, switch to a wired Ethernet cable for stability.
- Close apps that use bandwidth in the background.
- If issues continue, contact your ISP for help.
Fix 8. Adjust Firewall or Antivirus Settings
Security software can sometimes block online games. Splitgate 2 needs to connect freely, but if your firewall or antivirus flags it, you’ll see this error.
You can fix it by adding Splitgate 2 to your exception list. On Windows, open Firewall settings, go to “Allow an app through Firewall,” and select Splitgate. On antivirus tools, add the game folder to exclusions. After saving, restart your PC and try again.
Fix 9. Reinstall Anti-Cheat Tool
Splitgate uses anti-cheat to keep matches fair. If its files are damaged, the game won’t connect. This error sometimes appears without warning when anti-cheat fails.
Fixing it is simple: go into the Splitgate 2 installation folder, uninstall the anti-cheat program, then reinstall it using the included setup file. This refresh often restores proper connection.
Fix 10. Reinstall the Game
If nothing works, the problem may be a fully broken installation. A clean reinstall clears corrupted files and replaces everything with fresh data.
Uninstall Splitgate 2 from your PC or console. Restart your device, then re-download and install the game. It takes longer, but for many players this is the final fix that works.
Tips to Avoid Splitgate 2 Errors in the Future
You can lower the chances of facing this error again by keeping your system and game in good shape. Simple habits go a long way in preventing crashes and connection failures.
- Keep Splitgate 2 updated with the latest patches.
- Update your drivers and console system software.
- Use a stable, wired internet connection for matches.
- Don’t run heavy background apps while gaming.
- Check server status before starting long play sessions.
Conclusion
The “Unexpected Error” in Splitgate 2 can be frustrating, but it’s usually fixable. Most of the time it’s caused by server issues, internet problems, or corrupted files. By checking servers, updating software, and repairing game files, you can clear the error and get back to playing.
Follow these steps and keep your system updated to avoid future errors. That way, you spend less time fixing and more time enjoying Splitgate 2.
