Step-by-Step Fix for Windows Update Error 8024a000 in Windows 10

Published On - August 13, 2025

Sophia Willson blog

If you’re a Windows 10 user encountering the dreaded Windows Update Error 8024a000, you’re not alone. This error often indicates a problem with the update services on your device, typically due to a conflict, incomplete installation, or corrupted system files. Fortunately, resolving this issue is manageable with a step-by-step approach.

This guide outlines a comprehensive fix for the Windows Update Error 8024a000 and helps restore your system’s ability to receive updates smoothly.

Step-by-Step Fix for Windows Update Error 8024a000

Step 1: Restart Your Computer

Sometimes, a simple restart can resolve update errors. Ensure there aren’t any pending installations or blocked updates resulting from temporary system glitches.

Step 2: Run the Windows Update Troubleshooter

The Update Troubleshooter is a built-in tool designed to identify and fix common Windows Update problems. Here’s how to run it:

  • Go to Settings > Update & Security > Troubleshoot.
  • Select Additional Troubleshooters.
  • Select Windows Update, then click Run the troubleshooter.

Let the tool complete its process and follow any recommended actions.

Step 3: Manually Stop Windows Update Services

You may need to stop certain services before proceeding with other fixes:

  1. Open Command Prompt as Administrator.
  2. Enter the following commands one by one:
    • net stop wuauserv
    • net stop bits
    • net stop cryptsvc

This stops essential services related to the Windows Update process.

Step 4: Delete the SoftwareDistribution and Catroot2 Folders

These folders store temporary update files which may be corrupt:

  1. Navigate to C:\Windows\SoftwareDistribution and delete all contents.
  2. Go to C:\Windows\System32\catroot2 and delete all contents.

Note: Make sure the services from step 3 are stopped before doing this.

Step 5: Restart Windows Update Services

Once the folders are cleared, restart the services:

  1. In the Command Prompt, run:
    • net start wuauserv
    • net start bits
    • net start cryptsvc

Step 6: Run SFC and DISM Tools

Windows includes two useful utilities for fixing system file corruption:

  1. In Command Prompt (Admin), type:
    sfc /scannow
  2. After SFC finishes, run the following DISM commands:
    • DISM /Online /Cleanup-Image /CheckHealth
    • DISM /Online /Cleanup-Image /ScanHealth
    • DISM /Online /Cleanup-Image /RestoreHealth

These tools will repair any corrupted files that might be affecting Windows Update.

Step 7: Try Updating Windows Again

Return to Settings > Update & Security and click Check for updates. Your updates should now download and install normally.

Frequently Asked Questions (FAQ)

  • What causes the Windows Update Error 8024a000?
    This error is typically caused by corrupted update files, issues with update services, or problems with key system components like the Windows Update client or registry.
  • Is it safe to delete the SoftwareDistribution folder?
    Yes, it’s safe. Windows will recreate the folder and necessary files when you check for updates again.
  • Do I need third-party tools to fix the error?
    No, the built-in tools like the Troubleshooter, SFC, and DISM are usually sufficient unless the issue is extremely severe.
  • Can I prevent this error in the future?
    Regularly updating your system, avoiding forced shutdowns during updates, and running periodic maintenance scans can help prevent update errors.
  • What if the error persists after all steps?
    If the issue continues, you may consider performing a repair install of Windows 10 using the Media Creation Tool or contacting Microsoft Support.

By following the steps above, most users can effectively resolve Windows Update Error 8024a000 and get their devices back on track with the latest updates.