Grammarly is a popular tool that helps users enhance their writing by providing suggestions on grammar, punctuation, style, and more. Many people rely on it to polish their documents in Google Docs. However, it can be frustrating when Grammarly stops working or fails to load properly. If you’re facing issues with Grammarly in Google Docs, here are some effective solutions to get it up and running again.
1. Ensure Grammarly Extension Is Installed and Enabled
The first step to fixing Grammarly in Google Docs is to check if the Grammarly browser extension is installed and enabled.
– For Chrome:
1. Open your Chrome browser and click on the three-dot menu in the top-right corner.
2. Select “More tools” > “Extensions.”
3. Find Grammarly in the list and ensure it is toggled on.
– For Firefox:
1. Click the three horizontal lines in the top-right corner.
2. Go to “Add-ons and themes.”
3. Ensure the Grammarly extension is active.
If the extension isn’t installed, you can download it from the Chrome Web Store or the Firefox Add-ons page.
2. Update Your Browser and Extensions
Sometimes, Grammarly may not work correctly if your browser or its extensions are outdated. Updating both can resolve compatibility issues.
– Updating Chrome:
1. Click on the three-dot menu in the top-right corner.
2. Go to “Help” > “About Google Chrome.”
3. Chrome will automatically check for updates and install them.
– Updating Firefox:
1. Click on the three horizontal lines in the top-right corner.
2. Go to “Help” > “About Firefox.”
3. Firefox will update automatically if there’s a new version available.
Ensure that the Grammarly extension itself is up to date by visiting the Extensions page and looking for an “Update” button.
3. Check Internet Connection
Grammarly requires a stable internet connection to function properly. If your connection is slow or unstable, Grammarly may struggle to load in Google Docs. Try refreshing your internet connection or switching to a more reliable network.
4. Clear Browser Cache and Cookies
Accumulated cache and cookies can sometimes interfere with the functionality of browser extensions, including Grammarly.
– Clearing Cache and Cookies in Chrome:
1. Open the three-dot menu and go to “Settings.”
2. Scroll down and click on “Privacy and security.”
3. Select “Clear browsing data,” choose “Cookies and other site data” and “Cached images and files,” then click “Clear data.”
– Clearing Cache and Cookies in Firefox:
1. Click the three horizontal lines and select “Settings.”
2. Go to “Privacy & Security” and find the “Cookies and Site Data” section.
3. Click “Clear Data” and choose the appropriate options.
After clearing your cache and cookies, restart your browser and check if Grammarly is working in Google Docs.
5. Disable Conflicting Extensions
Other extensions installed in your browser might conflict with Grammarly, causing it not to work correctly.
– Go to the extensions menu in your browser and disable all other extensions except Grammarly.
– Restart your browser and check if Grammarly works in Google Docs.
– If it does, re-enable your extensions one by one to identify which one is causing the conflict.
6. Contact Grammarly Support
If none of the above solutions work, it might be an issue on Grammarly’s end. You can contact Grammarly support for assistance. Provide them with details of the issue, your browser version, and any troubleshooting steps you’ve already taken. They can offer more tailored advice or fixes.
Grammarly is an invaluable tool for writers, so it can be quite frustrating when it stops working in Google Docs. By following the steps outlined above—checking the extension, updating your browser, ensuring a stable internet connection, clearing cache and cookies, and disabling conflicting extensions—you should be able to resolve the issue. If all else fails, reaching out to Grammarly’s support team can provide additional assistance.
